Frequently Asked Questions (FAQ)

Got questions? We’ve got answers — the legal, the curious, and the balloon-related.

🎈 1. What is in a Balloonatics kit?

Each Starter Kit includes (R360):

  • 2 x A-grade nitrous oxide (N₂O) chargers
  • 2 x 12” latex balloons
  • 1 x Aluminium crackers
  • Printed safety instructions + QR code to our usage video

🎂 2. Is this safe to use?

When used responsibly and as directed, A-grade N₂O is considered low-risk and non-toxic.
However, like any gas, misuse can be dangerous.
➡️ Never inhale directly from the charger or cracker.
➡️ Always use a balloon to allow the gas to reach room temperature.
➡️ Never mix with alcohol or other substances.
Use while seated, and never operate a vehicle or machinery after use.

🔞 3. Is there an age restriction?

Yes — strictly 18+ only.
We do not sell or ship our products to minors. Age verification is required at checkout and enforced at all retail locations.

🛍️ 4. Where can I buy Balloonatics products?

You can buy directly from our Online Shop or find us in select cannabis dispensaries, adult stores, and festival stalls around South Africa.
Use the Find a Retailer page to locate the closest store to you.

💨 5. What does N₂O feel like?

People report:

  • Brief euphoria
  • Light dissociation
  • Fits of laughter
  • A relaxed, floaty sensation
    The effects are short-lived — usually 30 seconds to 2 minutes. Always stay seated and grounded during use.

📦 6. Can I buy refills?

Yes!
We sell Recharge Packs in:

  • 1-Pack (R80)
  • 2-Pack (R140)
  • 3-Pack (R200)
  • 4-Pack (R270)
  • 5-Pack (R340– best value!)
    Each pack includes balloons and chargers. Reusable crackers are only sold with the Starter Kit.

🌍 7. Do you ship outside South Africa?

Not yet — but international shipping to select European countries is in development. Stay tuned or sign up for updates.

⚖️ 8. Is this legal in South Africa?

Yes — Balloonatics uses A-grade N₂O, legally sold and used in culinary applications and adult novelty markets.
Our products are sold as novelty items, with clear safety labeling and disclaimers.
We stay current with legal regulations and may adapt packaging or policies as laws evolve.

🧾 9. Can I become a retail stockist or rep?

Yes — we work with:

  • Adult/sex shops
  • Cannabis dispensaries
  • Festival vendors
  • Freelance sales reps (earn 6% commission)

Visit our Become a Stockist page to apply or download our consignment agreement.

📹 10. Where can I learn how to use the product properly?

We include printed instructions in every box, but the easiest way to learn is to scan the QR code on your packaging for our video guide.
Or head over to our How It Works page.

📧 11. I have a problem with my order – who do I contact?

We’re here to help.
Drop us an email at info@balloonatics.co.za or use our Contact Form. We’ll get back to you within 24–48 hours.